.page-contact {
  background: var(--c-purple);
  color: var(--c-white);
  overflow-x: hidden;
}

.page-contact img {
  display: block;
  max-width: 100%;
  height: auto;
}

/* ---------- 首屏 ---------- */
.page-contact .ct-hero {
  position: relative;
  isolation: isolate;
  overflow: hidden;
  padding: 2rem 0 2.5rem;
  border-bottom: 1px solid var(--c-line);
  background:
    radial-gradient(115% 85% at 86% 0%, rgba(201, 162, 75, .18) 0%, rgba(201, 162, 75, 0) 56%),
    linear-gradient(152deg, #150B28 0%, var(--c-purple) 54%, var(--c-void) 100%);
}

.page-contact .ct-hero__bg {
  position: absolute;
  inset: 0;
  z-index: -1;
}

.page-contact .ct-hero__bg img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  opacity: .32;
}

.page-contact .ct-hero__bg::after {
  content: "";
  position: absolute;
  inset: 0;
  background: linear-gradient(180deg, rgba(11, 8, 18, .42) 0%, rgba(26, 15, 46, .88) 60%, var(--c-void) 100%);
}

.page-contact .ct-hero__inner {
  position: relative;
  z-index: 1;
}

.page-contact .ct-hero .breadcrumbs {
  margin-bottom: 1.6rem;
}

.page-contact .ct-hero__eyebrow {
  margin: 0 0 .85rem;
}

.page-contact .ct-hero h1 {
  margin: 0;
  max-width: 20ch;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(1.95rem, 7.4vw, 3.55rem);
  line-height: 1.14;
  letter-spacing: -.02em;
}

.page-contact .ct-hero__lede {
  margin: 1.15rem 0 0;
  max-width: 54ch;
  font-size: 1rem;
  line-height: 1.85;
  color: rgba(244, 239, 230, .84);
}

.page-contact .ct-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: .75rem;
  margin-top: 1.7rem;
}

.page-contact .ct-hero__meta {
  display: grid;
  gap: .95rem;
  margin: 2.2rem 0 0;
  padding-top: 1.4rem;
  border-top: 1px solid var(--c-line);
}

.page-contact .ct-hero__meta dt {
  font-size: .72rem;
  letter-spacing: .16em;
  text-transform: uppercase;
  color: var(--c-gold);
}

.page-contact .ct-hero__meta dd {
  margin: .35rem 0 0;
  font-size: .95rem;
  line-height: 1.6;
  color: var(--c-white);
  word-break: break-word;
}

/* ---------- 区块骨架 ---------- */
.page-contact .ct-block {
  padding: 3rem 0;
}

.page-contact .ct-block--void {
  background: var(--c-void);
  border-top: 1px solid var(--c-line);
  border-bottom: 1px solid var(--c-line);
}

.page-contact .ct-head {
  max-width: 62ch;
  margin-bottom: 1.9rem;
}

.page-contact .ct-head .section-title {
  margin: .7rem 0 0;
  font-family: var(--font-display);
  font-size: clamp(1.5rem, 4.6vw, 2.2rem);
  line-height: 1.26;
  letter-spacing: -.01em;
}

.page-contact .ct-head .section-lede {
  margin: .85rem 0 0;
  font-size: .96rem;
  line-height: 1.85;
  color: var(--c-grey);
}

/* ---------- 四类工单 ---------- */
.page-contact .ct-tickets {
  display: grid;
  gap: 1rem;
}

.page-contact .ct-ticket {
  position: relative;
  padding: 1.5rem 1.3rem 1.45rem 1.6rem;
  border: 1px solid var(--c-line);
  border-radius: var(--rad);
  background: linear-gradient(180deg, var(--c-panel) 0%, #1D1136 100%);
  box-shadow: var(--shadow-soft);
  transition: transform var(--dur) ease, border-color var(--dur) ease;
}

.page-contact .ct-ticket::before {
  content: "";
  position: absolute;
  left: 0;
  top: 1.5rem;
  bottom: 1.5rem;
  width: 2px;
  background: var(--c-gold);
  opacity: .7;
}

.page-contact .ct-ticket:hover {
  transform: translateY(-4px);
  border-color: var(--c-gold);
}

.page-contact .ct-ticket__no {
  margin: 0;
  font-family: var(--font-display);
  font-size: .82rem;
  letter-spacing: .2em;
  color: var(--c-gold);
}

.page-contact .ct-ticket__title {
  margin: .5rem 0 0;
  font-family: var(--font-display);
  font-size: 1.15rem;
  line-height: 1.4;
  letter-spacing: -.01em;
}

.page-contact .ct-ticket__text {
  margin: .7rem 0 0;
  font-size: .93rem;
  line-height: 1.82;
  color: var(--c-grey);
}

.page-contact .ct-ticket__foot {
  display: flex;
  flex-wrap: wrap;
  gap: .45rem;
  align-items: center;
  margin: 1.1rem 0 0;
}

/* ---------- 非对称分栏 ---------- */
.page-contact .ct-split {
  display: grid;
  gap: 2.25rem;
}

.page-contact .ct-aside__sticky {
  display: grid;
  gap: 1.6rem;
}

.page-contact .ct-aside__box h3 {
  margin: 0 0 .85rem;
  font-size: .74rem;
  font-weight: 600;
  letter-spacing: .18em;
  text-transform: uppercase;
  color: var(--c-gold);
}

.page-contact .ct-rail {
  list-style: none;
  margin: 0;
  padding: 0;
  border-left: 1px solid var(--c-line);
}

.page-contact .ct-rail__item {
  position: relative;
}

.page-contact .ct-rail__item::before {
  content: "";
  position: absolute;
  left: -4px;
  top: 50%;
  width: 7px;
  height: 7px;
  margin-top: -3.5px;
  border-radius: 50%;
  background: var(--c-line);
  transition: background var(--dur) ease, box-shadow var(--dur) ease;
}

.page-contact .ct-rail__link {
  display: block;
  padding: .55rem 0 .55rem 1.15rem;
  font-size: .9rem;
  line-height: 1.6;
  color: var(--c-grey);
  text-decoration: none;
  transition: color var(--dur) ease;
}

.page-contact .ct-rail__link:hover {
  color: var(--c-white);
}

.page-contact .ct-rail__link.is-active {
  color: var(--c-gold-lite);
}

.page-contact .ct-rail__item:has(.is-active)::before {
  background: var(--c-gold-lite);
  box-shadow: 0 0 0 3px rgba(232, 200, 122, .16);
}

/* ---------- 状态阶段 ---------- */
.page-contact .ct-steps {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: .75rem;
}

.page-contact .ct-step {
  position: relative;
  padding: .85rem .95rem .85rem 2.35rem;
  border: 1px solid var(--c-line);
  border-radius: var(--rad);
  background: rgba(36, 22, 64, .72);
}

.page-contact .ct-step__dot {
  position: absolute;
  left: .95rem;
  top: 1.05rem;
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: var(--c-line);
}

.page-contact .ct-step--done .ct-step__dot {
  background: var(--c-ok);
}

.page-contact .ct-step--now {
  border-color: var(--c-gold);
}

.page-contact .ct-step--now .ct-step__dot {
  background: var(--c-gold-lite);
  box-shadow: 0 0 0 4px rgba(201, 162, 75, .18);
}

.page-contact .ct-step__title {
  margin: 0;
  font-size: .95rem;
  font-weight: 600;
  letter-spacing: .01em;
}

.page-contact .ct-step__text {
  margin: .3rem 0 0;
  font-size: .82rem;
  line-height: 1.72;
  color: var(--c-grey);
}

/* ---------- 准备清单 ---------- */
.page-contact .ct-fields {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: .7rem;
  counter-reset: none;
}

.page-contact .ct-field {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: .9rem;
  padding: .95rem 1rem;
  border: 1px solid var(--c-line);
  border-radius: var(--rad);
  background: rgba(26, 15, 46, .62);
}

.page-contact .ct-field__no {
  font-family: var(--font-display);
  font-size: .95rem;
  line-height: 1.55;
  color: var(--c-gold);
}

.page-contact .ct-field__label {
  margin: 0;
  font-size: .98rem;
  font-weight: 600;
  line-height: 1.55;
}

.page-contact .ct-field__hint {
  margin: .32rem 0 0;
  font-size: .86rem;
  line-height: 1.78;
  color: var(--c-grey);
}

.page-contact .ct-figures {
  margin: 1.6rem 0 0;
  padding: 1rem 1.1rem;
  border-left: 2px solid var(--c-gold);
  background: rgba(11, 8, 18, .55);
  font-size: .89rem;
  line-height: 1.85;
  color: rgba(244, 239, 230, .88);
}

.page-contact .ct-figures strong {
  font-weight: 600;
  color: var(--c-gold-lite);
}

.page-contact .ct-visual {
  margin: 2rem 0 0;
}

.page-contact .ct-visual .media-frame__img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

/* ---------- 客服渠道 ---------- */
.page-contact .ct-channels {
  display: grid;
  gap: 1rem;
}

.page-contact .ct-channel {
  padding: 1.35rem 1.25rem;
  border: 1px solid var(--c-line);
  border-radius: var(--rad);
  background: linear-gradient(180deg, rgba(36, 22, 64, .92) 0%, rgba(11, 8, 18, .6) 100%);
}

.page-contact .ct-channel__key {
  margin: 0;
  font-size: .72rem;
  letter-spacing: .16em;
  text-transform: uppercase;
  color: var(--c-gold);
}

.page-contact .ct-channel__val {
  margin: .6rem 0 0;
  font-family: var(--font-display);
  font-size: 1.05rem;
  line-height: 1.5;
  letter-spacing: -.01em;
  word-break: break-word;
}

.page-contact .ct-channel__note {
  margin: .6rem 0 0;
  font-size: .84rem;
  line-height: 1.78;
  color: var(--c-grey);
}

.page-contact .ct-note {
  margin-top: 1.25rem;
  padding: 1.15rem 1.25rem;
  border: 1px solid var(--c-line);
  border-radius: var(--rad);
  background: rgba(36, 22, 64, .42);
}

.page-contact .ct-note p {
  margin: 0;
  font-size: .91rem;
  line-height: 1.85;
}

.page-contact .ct-note p + p {
  margin-top: .6rem;
  color: var(--c-grey);
}

/* ---------- 常见场景 ---------- */
.page-contact .ct-scenes {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: .85rem;
}

.page-contact .ct-scene {
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  gap: .95rem;
  padding: 1.2rem 1.15rem;
  border: 1px solid var(--c-line);
  border-radius: var(--rad);
  background: var(--c-panel);
  transition: transform var(--dur) ease, border-color var(--dur) ease;
}

.page-contact .ct-scene:hover {
  transform: translateY(-3px);
  border-color: var(--c-gold);
}

.page-contact .ct-scene__title {
  margin: 0;
  font-family: var(--font-display);
  font-size: 1rem;
  line-height: 1.45;
}

.page-contact .ct-scene__text {
  margin: .45rem 0 0;
  font-size: .87rem;
  line-height: 1.8;
  color: var(--c-grey);
}

.page-contact .ct-scene__link {
  align-self: flex-start;
  padding-bottom: .15rem;
  font-size: .85rem;
  color: var(--c-gold-lite);
  text-decoration: none;
  border-bottom: 1px solid rgba(232, 200, 122, .38);
  transition: color var(--dur) ease, border-color var(--dur) ease;
}

.page-contact .ct-scene__link:hover {
  color: var(--c-gold);
  border-color: var(--c-gold);
}

/* ---------- 目录联动面板 ---------- */
.page-contact .ct-panel {
  display: grid;
  gap: 1.6rem;
  padding: 1.7rem 1.4rem;
  border: 1px solid var(--c-line);
  border-radius: var(--rad);
  background: linear-gradient(140deg, var(--c-panel) 0%, #180D2C 100%);
  box-shadow: var(--shadow-soft);
}

.page-contact .ct-panel__title {
  margin: 0;
  font-family: var(--font-display);
  font-size: clamp(1.3rem, 3.8vw, 1.8rem);
  line-height: 1.3;
  letter-spacing: -.01em;
}

.page-contact .ct-panel__text {
  margin: .85rem 0 0;
  font-size: .93rem;
  line-height: 1.85;
  color: var(--c-grey);
}

.page-contact .ct-panel__actions {
  display: flex;
  flex-wrap: wrap;
  gap: .75rem;
  margin-top: 1.25rem;
}

.page-contact .ct-panel__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: .65rem;
}

.page-contact .ct-panel__list li {
  position: relative;
  padding-left: 1.1rem;
  font-size: .89rem;
  line-height: 1.8;
  color: var(--c-white);
}

.page-contact .ct-panel__list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: .68em;
  width: 5px;
  height: 5px;
  border-radius: 50%;
  background: var(--c-gold);
}

/* ---------- 响应式 ---------- */
@media (min-width: 640px) {
  .page-contact .ct-hero__meta {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 1.25rem;
  }

  .page-contact .ct-channels {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 760px) {
  .page-contact .ct-block {
    padding: 4rem 0;
  }

  .page-contact .ct-tickets {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 1.25rem;
  }

  .page-contact .ct-scenes {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-contact .ct-channels {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (min-width: 940px) {
  .page-contact .ct-hero {
    padding: 3rem 0 3.5rem;
  }

  .page-contact .ct-block {
    padding: 4.75rem 0;
  }

  .page-contact .ct-split {
    grid-template-columns: 284px minmax(0, 1fr);
    gap: 3.25rem;
    align-items: start;
  }

  .page-contact .ct-aside__sticky {
    position: sticky;
    top: calc(var(--header-h) + 1.5rem);
  }

  .page-contact .ct-panel {
    grid-template-columns: minmax(0, 1.35fr) minmax(0, 1fr);
    gap: 2.5rem;
    align-items: center;
    padding: 2.25rem 2rem;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-contact .ct-ticket,
  .page-contact .ct-scene,
  .page-contact .ct-rail__item::before {
    transition: none;
  }

  .page-contact .ct-ticket:hover,
  .page-contact .ct-scene:hover {
    transform: none;
  }
}